“Called at 7am about a flooded laundry. Tom was here by 8:20, found the issue, and had it sorted before the kids left for school. Fair price, no drama.”
Northside’s family plumber since 1987
Blocked drain at 6am?
We’ll be there.
Straightforward plumbing for homes and landlords across the Northside. Emergency call-outs, free quotes, and work you’d trust your mum with.
- Family-run since 1987
- Free on-site quotes
- Upfront pricing
- 24/7 emergencies
- Master Plumber #PL-28491
What we fix
Plumbing that keeps your home running
From a dripping tap to a full hot water changeover — we handle the jobs Northside homes throw at us, big and small.
Blocked drains
Kitchen, bathroom, stormwater — we clear the mess and find out why it happened.
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Hot water systems
Repairs, replacements, and honest advice on electric, gas, and heat pump units.
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Leaks & burst pipes
We stop the water first, then fix it properly — under sinks, in walls, and outside.
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Bathrooms & kitchens
New taps, toilets, vanities, and full rough-in for renovations.
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Gas fitting
Cooktops, heaters, and hot water — installed and tested to code.
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Maintenance & landlords
Regular checks and reliable turnarounds for rental properties.
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Why Hartley
Your neighbours, not a call centre
Bill Hartley started this business with one van and a promise: show up, do the job right, leave the place tidy. Tom and Sarah still run it that way — same phone, same Northside streets, same standard.
- Phone-first help — a real person answers, not a phone tree.
- Upfront pricing — we explain the options before we start.
- Clean shoes, tidy work — drop sheets down, mess gone when we leave.
- Same-day when we can — especially for active leaks and no hot water.
Emergency plumbing
Burst pipe? No hot water? Don’t wait.
We keep a night roster for genuine emergencies across the Northside. Call the same number — if it’s after hours, we’ll tell you straight whether we can get there tonight.
What locals say
Trust built one job at a time
“We’ve used Hartley for three rental properties. Always on time, always clean, always text with photos so we know what’s going on. Hard to find that.”
“Hot water died on a Sunday. They talked me through a temporary fix on the phone, then replaced the unit Monday morning. Felt like neighbours helping out.”
Service area
Proudly covering the Northside
We’re based in Reservoir and work daily across the northern suburbs. If you’re close by and not sure — call. We’ll tell you straight if we can get to you.
Full service area